Shipping Policy

Thank you for shopping at VeloraBox! We want to make sure your order reaches you as quickly and safely as possible.

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping: 7-15 business days
Express Shipping: 3-7 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over a certain amount (please check the product page for current offers).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

International Shipping

We ship internationally. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for additional shipping charges to reship the order.

Contact Us

If you have any questions about shipping, please contact us at cuibing731780888@gmail.com.