What is a jewelry blind box?
A jewelry blind box is a mystery package containing 1-3 pieces of carefully curated jewelry. You choose the theme, but the exact designs remain a surprise until you open the box!
What materials are used?
All our jewelry is made from genuine 925 sterling silver, with select pieces featuring rose gold plating, cubic zirconia crystals, or genuine gemstones. Each box lists its specific materials.
How much is the jewelry worth?
Every box contains jewelry with a total value significantly higher than the box price. Most boxes offer 2-3x the value compared to what you pay.
Can I return or exchange items?
Yes! We offer a 7-day hassle-free return and exchange policy. If you are not completely satisfied with your purchase, contact our support team and we will make it right.
How long does shipping take?
Standard shipping takes 3-7 business days. Express shipping (1-3 business days) is available at checkout. All orders over $50 qualify for free standard shipping.
Do you ship internationally?
Currently, we ship to the United States, Canada, United Kingdom, Australia, and most EU countries. International shipping typically takes 7-14 business days.
Is the jewelry hypoallergenic?
Yes, all our 925 sterling silver pieces are hypoallergenic and nickel-free, making them safe for sensitive skin.
Can I choose specific pieces?
Part of the fun is the surprise! However, you can choose your preferred theme/style when selecting a box. The exact pieces within each theme are a mystery.
Do you offer gift wrapping?
All VeloraBoxes come beautifully packaged in our signature gift boxes, ready to be gifted. No additional wrapping needed!